As a Customer Service Representative, you will quickly and independently become an expert in the workflows of the organization. Your ability to view each challenge through the lens of the customer, suppliers and employee will be crucial for your success. You will be the front line and voice of the company.
You will work directly with our customers, account managers and sales team in supporting customer inquires, order fulfillment, returns, and product requests. You’ll be responsible for inbound phone and inbound chats from our customers. Working directly with our account managers and sales team you’ll assist the setup and transition of new accounts through the entire sales cycle.
Pipeline Medical is entering a substantial growth phase and is looking for a GPO and Business Data Analyst to join our team and partake in the excitement of accelerated growth.
In your positions your responsibilities will be managing the organizations contracts, pricing, and customer connections with our GPO, manufacture and vendor partners. Additionally you’ll hold key relationships with our external partners, in communication regularly to ensure compliance, connectivity, and developing strategic initiatives to improve our portfolio.
As the assistant content creator, you will help be responsible to support the day to day execution of the Pipeline marketing needs and business development. You will assist in developing and deploying strategic customer campaigns. This includes, but isn’t limited to: traditional and digital marketing, development of collateral, data analysis and customer communication.