Frequently Asked Questions
If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!
Due to the complex network of the GPOs, distributors, and vendors it takes 30 -45 days to load your facility to the 800+ contracts that Pipeline Medical accesses on your behalf. As a result, it is important that you start the application process as soon as possible.
A few things make us different:
- Pipeline Medical has negotiated contracts with distributors and manufactures to create a price “ceiling”. This regulates the product’s marked up amount from the GPO price (floor). This ensures you are receiving the lowest amount possible at a fair price. This type of contract does not exist if you buy from distributors or manufactures directly.
- All customers pay the same price for each product item. Always. There is zero price manipulation. This helps keep Pipeline accountable to ensure we are not raising our prices, or lowering a price to “win” customers over.
- We do not have an outside sales team, and pass the savings to you. Our team is staffed at our headquarters and works hard to provide you the best in customer service and support.
- Pipeline is able to sell and recommend multiple distributors and manufactures through our Pipeline Medical website.
This is what differentiates Pipeline from all other places you would buy medical supplies from and is only accessible through the Pipeline website. In essence:
Price floor – This is the price we’ve negotiated with the GPO and manufacturer. Since we can commit to a high volume our price floor is lower than what most practices can get on their own.
Price ceiling – Another negotiated contract that regulates the amount distributors can charge for the products. Without this, the pricing on a product is not regulated.