How to Request a Backordered Item on Pipeline Medical’s Website

Requesting a backordered item on Pipeline Medical’s website is an advantageous feature for our customers, as it allows them to secure high-demand or temporarily out-of-stock products as soon as they become available.

By placing a request for a backordered item, customers can plan ahead and ensure that they receive the essential medical supplies they need without having to constantly monitor product availability.

Furthermore, this feature helps customers stay organised and reduces the time and effort spent on managing their inventory. By following these simple steps, you can ensure that you receive the medical supplies you need as soon as they become available.

Sign In to Your Account:

  1. Visit the Pipeline Medical website and sign in to your account. If you don’t have an account yet, click “Register” to create a new one. You’ll need an account to request backordered items.

Browse Products or Search for a Specific Item:

  1. Go to your cart where you have added the products to order.

Identify Backordered Items:

  1. Under each item in the cart you’ll see a button “Accept substitute for this product”. If you check the box and the items are back ordered, customer support will substitute them with the functional equivalents.

By utilising the backorder request system, customers can effectively reserve items and receive notifications when the products are back in stock, streamlining the purchasing process.

This service not only enhances the overall shopping experience but also supports medical professionals and facilities in maintaining an efficient supply chain. By providing a convenient way to request backordered items, Pipeline Medical aims to assist customers in managing their resources effectively and consistently meeting the demands of their medical practices.

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Please contact us through or call to our customer service +1 (833) 787-7899.